AmadeusTravel Dreams 2026

Meet the hospitality persona

Tech-Forward Trailblazer

You see technology as the key to unlocking seamless guest experiences.

Tech-Forward Trailblazer

About this persona

Tech-Forward Trailblazer
Tech-Forward Trailblazer

You’re a hotelier who is genuinely excited about what technology can unlock. For you, innovation is about working smarter and ensuring guests receive a seamless experience.

A growing share of hoteliers now plan to invest in AI and automation to enhance efficiency, and you’re firmly in that camp. Across the industry, investment is accelerating, with most hoteliers planning to commit over $100,000 to AI as they modernize operations and prepare for the next phase of growth.

Travelers increasingly value choice and convenience, from how they check in to how they pay, with one in ten travelers now preferring to pay using a digital wallet. For you, the goal is balance — using technology to speed up the simple moments so your team can focus on the meaningful ones.

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Key insights

22%

say AI will be the most transformative technology in 5 years

$320K

average spend being earmarked for AI in 2026

69%

of travelers say they rely solely on AI search summaries

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Travel Dreams 2026

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